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International Warranty Claim Procedure
To have your unit repaired or replaced under the 1 year warranty, please contact a member at Light Emitting Designs, Inc. first via email or call us at 505-792-1393. International repairs usually carry special conditions, and not all failures are covered under warranty due to different power systems, customer modifications, etc. Furthermore, return shipping for international units is the customer's responsibility. Light Emitting Designs, Inc. will only pay for domestic shipping on warranty returns. Please contact us before returning your unit to get an accurate shipping quote. If units do not arrive to the destination and customer did not request shipping insurance, Light Emitting Designs, Inc. cannot be held liable for the loss.
If you have already contacted a member at Light Emitting Designs, Inc. and received authorization, please fill out the form below. Units returned to Light Emitting Designs, Inc. without authorization, payment for return shipping, and/or proof of purchase will be returned to sender after one attempt is made to contact sender.
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© 2005-2008 Light Emitting Designs, Inc.
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